Privacy Policy - SkillPlus Academy

Last Modified: October 14, 2025

1. Introduction

At SkillPlus Academy (https://www.skillplusacademy.com), we prioritize the privacy and security of our users, including students, employers, and corporate training clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, services, or programs such as course enrollments, job recruitment via NextGen Recruit, or corporate training. We comply with applicable laws, including India's Digital Personal Data Protection Act, 2023 (DPDP Act), and where relevant, GDPR for EU users and CCPA for California residents. Your use of our website or services constitutes your acceptance of this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

Personal Information:

Students: Upon course enrollment (self-paced or instructor-led), we collect your name, email, phone number, billing details, educational background, and any other information you provide during registration or profile updates.
Employers (NextGen Recruit Page): When registering to hire candidates, we collect your company name, contact person's name, email, phone number, job requirements, and billing information.
Corporate Training Clients: For scheduling training for your employees, we collect your company name, contact person's details (name, email, phone), participant names, emails, and specific training requirements.

Cookies and Tracking Technologies:

We use cookies and similar technologies to improve your experience. You may opt-in to save your name and email address when commenting or interacting with our site for convenience. Cookies also track user behavior like pages visited, time spent, course progress, and interactions. You can manage preferences via our cookie consent banner.

Embedded Third-Party Content:

Our site may include embedded content such as ClassPlus, YouTube videos, Google Maps, and social media widgets. These third-party platforms may collect data about you (e.g., IP address, interactions), use cookies, and monitor activity, especially if you are logged into those services. Their privacy policies apply separately.

Analytics and Log Data:

We collect anonymized analytics data through tools like Google Analytics, including IP address, browser type, device information, referral sources, and pages visited, to enhance our website, services, and user experience.

Job Application Data:

Students: When applying for jobs via NextGen Recruit, we collect resumes, certifications, skills assessments, and job-related information.
Employers: We collect job posting details, candidate preferences, and interaction data (e.g., views, applications).

3. How We Use Your Information

For Students:

To process enrollments, provide course access, track progress, and issue certificates upon completion.
To offer personalized learning recommendations based on your progress and interests.
To send transactional updates, reminders, and promotional offers (only if you opt-in via email or WhatsApp settings).
To support job placement via NextGen Recruit, sharing your profile with employers only with your explicit consent.

For Employers:

To facilitate candidate matching, provide updates on new talent, and improve recruitment features.
To analyze hiring trends for better service delivery.

For Corporate Training Clients:

To schedule, customize, and deliver tailored training programs.
To provide training materials, progress reports, and certificates.
To communicate about schedules, invoices, feedback, and follow-up services.

4. How We Share Your Information

With Service Providers: We share data with trusted third-party providers (e.g., payment gateways like Razorpay/Cashfree/Stripe, cloud hosting like AWS, email platforms like Mailchimp) who assist in operations. They are bound by contracts to protect your data and use it only for specified purposes.

For Job Placement: Students' resumes, profiles, and certifications may be shared with employers via NextGen Recruit only with your explicit opt-in consent. Employers' job postings and details are shared with consenting candidates.

For Corporate Training: Participant names, emails, and progress reports may be shared with the corporate client for monitoring and compliance.

With Consent or Legal Requirements: We may share information with marketing partners or affiliates only with your explicit consent. We may also disclose data if required by law, court order, or to protect our rights.

We do not sell your personal data to third parties.

5. Data Retention

Students: Enrollment data, progress, and certificates are retained while your account is active or as needed for services. Inactive accounts may be anonymized or deleted after 2 years, unless required by law (e.g., tax records).

Employers: Account info and job postings retained while active. Inactive data deleted after 2 years.

Corporate Training: Training records retained for 5 years to meet contractual, audit, and legal obligations.

Analytics and Logs: Anonymized data retained indefinitely for improvement; personal logs deleted after 12 months.

6. Cookies and Tracking Technologies

We use the following types of cookies (which may be session or persistent):

Essential Cookies: Necessary for site functionality, like login and course access.
Functional Cookies: Save preferences (e.g., name/email if opted-in).
Analytics Cookies: Via Google Analytics for anonymized usage stats.
Marketing Cookies: For affiliate tracking and targeted ads (opt-in required).
Course Progress Cookies: Track your learning sessions.
Third-Party Cookies: From embedded providers (e.g., YouTube), governed by their policies.

You can manage, disable, or delete cookies via browser settings or our consent tool. Note: Disabling may affect features like progress tracking.

7. Third-Party Links and Embedded Content

Our website includes links and embedded content from third-party sites (e.g., social media, partners). These have their own privacy policies, and we are not responsible for their practices. Review them before interacting.

8. Data Security

We implement reasonable security measures, including encryption (e.g., SSL for data transmission), access controls, and regular audits by certified third parties, to protect your information from unauthorized access, loss, or breach. However, no system is 100% secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Under applicable laws (e.g., DPDP Act), you have rights to:

Access, correct, or delete your personal data.
Withdraw consent for processing or marketing.
Opt-out of data sharing or cookies.
Request data portability or restriction.

Contact us at [[email protected]](mailto:[email protected]) to exercise these. We respond within 30 days. For complaints, approach relevant authorities (e.g., Data Protection Board in India).

10. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors. If discovered, we will delete it promptly. Parents/guardians, contact us if concerned.

11. International Data Transfers

Your data may be transferred to and stored in countries outside India (e.g., servers in the US). We ensure adequate safeguards, like standard contractual clauses, for cross-border transfers compliant with DPDP Act.

12. Data Breach Notification

In case of a data breach, we will notify affected users and authorities as required by law (e.g., within 72 hours under applicable regulations), with details on impact and remedial steps.

13. Changes to This Privacy Policy

SkillPlus Academy may update this Policy to reflect changes in practices or laws. Updates will be posted here with the revised "Last Modified" date. We may notify you via email for material changes. Continued use after updates means acceptance.

14. Contact Us

If you have questions, concerns, or requests, contact our Data Protection Officer at:
Email: [email protected]
Address: SkillPlus Academy, Surat, GJ, IN
Phone: +91 8734955303

Thank you for trusting SkillPlus Academy.